Q. Are Genie products machine washable and dryer safe?
A. Yes, all Genie products are machine washable and dryer safe. It is recommended that you remove the pads before washing. The pads can be hand washed and air-dried if needed.
Q. What's the difference between the Genie Bra, the Milana Bra and the Custom Genie bra?
A. The Genie bra is a comfortable one-piece seamless bra with a wide support band to provide lift and support. The Milana Bra has all the same great features as the Genie Bra with an added layer of hand-sewn lace to double as a cami. The Custom Genie Bra also offers the same material and construction as our original Genie bra. The difference is the adjustable straps that can be repositioned 30+ different ways for a completely customized fit.
Q. Do the bras and shapers have back hooks?
A. The Genie bra, Milana bra, and Camishaper do not have hooks. The Custom Genie bra has hooks located on the straps.
Q. What makes the Custom Genie Bra different from other convertible bras?
A. Many ordinary convertible bras are not seamless, have underwire and only 4 places to attach the hooks. The Custom Genie Bra has 30+ hook placements for a perfect customized fit. The hook positions are located on the top of the band and go around the entire bra.
Q. Can I adjust the removable straps on the Custom Genie bra?
A. Yes, the straps can be adjusted to be longer or shorter for the best fit depending on where you are positioning them. These positions can be found on our website.
Q. Why is there a silicon strip on the inside top of the Custom Genie bra?
A. This comfortable silicon strip helps to hold the bra in place.
Q. Can I wear my bras and Camishaper as a camisole?
A. Yes, the Genie bra looks great as a camisole and the Milana bra is designed to double as a lace cami. The Camishaper can be worn as a shaper or a camisole without the added bulky layer.
Q. What makes Slim & Tone Leggings better than standard leggings?
A. High-waist Slim & Tone Leggings combine the style of a traditional legging with the compression and control of a body shaper. The fabric is seamless, designed to conceal cellulite, and provides 5 zones comfortable compression to smooth problem spots. Unlike other leggings, the waist can be worn high or low and provides extra tummy support.
Q. What is your return policy?
A. If for any reason you are not satisfied with your Genie order, simply return your entire product within 60 days directly to us at the address listed below. Following the receipt of a properly returned complete product, we will refund the full purchase price, less processing and handling. Please include proof of purchase and your mailing address.
Tristar Products Inc.
500 Returns Road
Wallingford, CT 06495.