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Genie Bra is committed to providing the best products and friendliest customer service. If you have any questions about ordering or a question about any of our great products, please feel free to contact us using a method listed below.

To check the status of your order 24 hours per day, seven days per week, simply click on www.customerstatus.com.

If you have any questions about placing an order, your current order, or any of our great products, please feel free to email us to info@geniebra.com. Emails are answered 7:00 am–11:00 pm, seven days a week. Please include your first and last name, address, city, state, zip code, and order number (if you have it).

Order cancellation equests cannot be accepted via email. Cancellation requests must be submitted via phone.

The Genie Bra Customer Service: 
Phone: (973) 287-5154 
English & Spanish
Monday–Friday 9:00 am–8:00 pm ET
Saturday/Sunday 9:00 am–5:00 pm ET



60-DAY MONEY-BACK GUARANTEE

Your order is covered by our 60-Day Money-Back Guarantee (excludes processing and handling), which starts upon your receipt of your order. To return your product, first call customer service at 1-973-287-5154 to receive a return merchandise authorization number. With this number, you can return all your items to the address provided below for a refund of your purchase price, excluding processing and handling. You, the consumer, are responsible for the cost of returning the product. 

If you would prefer to receive your return authorization number via email, please email your request to info@geniebra.com. Include your first & last name, zip code, phone number, order number, and any other information to locate your order with the request for the Return Authorization. 

Return address: 
Genie Bra
500 Returns Road
Wallingford, CT 06495